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                  <text>During the COVID-19 pandemic the phase “essential work(s)” has entered the mainstream dialect.  It can be heard on the nightly news, seen on yard signs, proudly displayed on shirts, and discussed on social media.  Traditionally (pre-COVID-19), people may have considered nurses, doctors, and emergency personnel to make up the vast majority of the small cohort considered essential.  However, it has become apparent to many that grocery store employees, package delivery workers, and many other laborer’s that are not able to stay at home while successfully conducted their work are essential to keeping COVID-19 at a distance for others.  One profession that seems to have missed the spotlight in the current group of essential workers are environmental services (ES) professionals.  Custodians and other ES professionals are vital in providing a safe space for essential and non-essential workers to perform their daily tasks.  The focus of this collection will be to highlight the underrepresented and vital work of UWM’s ES staff as well as the ES staff’s expectations of all campus users to keep buildings safe from the virus.  &#13;
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                <text>This oral history was conducted with Joseph Ashley, an Environmental Services supervisor at the University of Wisconsin-Milwaukee.  The interview took place via Microsoft Teams while Mr. Ashley was in his office at work.  During the interview, Mr. Ashley discusses his overall experience with COVID-19 and his daily routine while he’s at work.   He describes, even with taking elevated precautions, being infected with the COVID-19 virus and the amount of care needed to recover.  Mr. Ashley states, “I was being tested all the time and I never thought I would have gotten it.  And just bam, I just [got it].”  He discusses his interest in protecting his custodial staff and his willingness to clean infected spaces to keep his staff as safe as possible.  He states, “When I get these rooms that need sanitizing, I would much prefer to do them myself instead of sending my custodian to do them. That way I would be at a greater risk, I would rather myself be at a greater risk than [them].  I try to take care of everything basically myself.”  Mr. Ashley discusses the lack of silver linings during COVID-19 and how he’s looking forward to hugging his mom and five sisters once its safe to do so.  Mr. Ashley’s experience represents why environmental service professionals should be identified in all essential workers conversations.    </text>
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                <text>This spray bottle of cleaning solution with paper towels and hand sanitizer was found in the School of Architecture and Urban Planning (SARUP) building, in the buildings largest lecture hall.  The lecture hall has a current maximum room occupancy of 38 persons, down from approximately 150 pre-COVID 19. There was no indication the cleaning solution was related to the “Clean surfaces you touch” signs located around the building, but this location was an obviously choice considering the touch points of chair arm rests and writing surfaces.  This was the most comprehensive cleaning setup found between the Student Union and SARUP buildings.  A student can use the spray and towels for their chair arm rests and writing surfaces and then use the hand sanitizer after touching the spray bottle used by other occupants.  This was one of only two spray bottles of cleaning solution found in public view in the SARUP building.  </text>
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&#13;
In order to allow staff, faculty, and students to safely work and learn on campus, UWM campus buildings must be maintained and cleaned to the highest standards.  This collection contains both images and stories from ES staff as well as images and documents that describe the expectations of campus users in the effort to keep everyone safe.  ES staff recognize the importance of their work as well as the need to have users of campus facilities share in the overwhelming effort.  The goal of this collection if to highlight these efforts and make sure custodians and other ES professionals receive the recognition they deserve in the fight against COVID-19.&#13;
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                <text>This spray bottle of cleaning solution was found in the School of Architecture and Urban Planning (SARUP) building, in the first-floor men’s bathroom.  The spray bottle seemed out of place unless Environmental Services staff intentionally left the bottle to allow bathroom users to spray the door handle as they exit.  There was no indication the cleaning solution was related to the “Clean surfaces you touch” signs located around the building, but this location was an obviously choice considering the touch point of the door handle.  Adding some confusion, the bottle’s label was unrecognizable.  This may give some users pause out of concern for the bottles contents which may lead to less users spraying the handle.  This was one of only two spray bottles of cleaning solution found in public view in the SARUP building.</text>
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&#13;
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                <text>This was one of the first images you see in the UWM Student Union when entering the building from the east on the “Campus Level” near Burger King.  If someone was unaware of cleaning protocols for UWM, this might be the first indication that patrons are expected to share cleaning duties, at least to clean highly used surfaces before and after their own use, for the protection of all.  This might have been an unspoken (or undocumented) routine pre-COVID-19 but is now one of many posted expectations throughout the Union.  This was the only sign solely dedicated to the topic of self-cleaning and disinfecting surfaces.  In fact, this was the only example of this specific sign that could be found after spending approximately 20 minutes on the Campus Level.  Slightly disconnected, there was no easily locatable wipes, sprays, or paper toweling within eyesight of this sign which may cause a reduced adherence to the posted expectation. </text>
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                <text>An email was sent to all UWM employees from University Relations &amp; Communications on September 17, 2020 titled “COVID-19 Update: UWM Employee Case Reporting.”  Towards the end of the email a link was provided titled “COVID-19 On-Site Employee Work Practices.”  The link takes the user to a 13-page PDF titled “University of Wisconsin-Milwaukee On-Site Employee Work Practices During the COVID-19 Pandemic.”  This document provides step-by-step practices for on-site UWM employees.  Policies and procedures range from personal preventative practices, to processes if an employee tests positive for COVID-19, to advisable timeframes and expectations of an employees return to work.   The accompanying screenshot is from section “2.5 Routine Disinfection in Office Spaces by Employees.” This section outlines best practices as well as contact information for an on-site UWM employee to request personal protective equipment and cleaning supplies.  </text>
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&#13;
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                <text>An email was sent to all UWM employees from University Relations &amp; Communications on November 11, 2020 providing a “COVID-19 Update.”  Towards the end of the email a link was provided titled “Enhanced cleaning measures.”  The link takes the user to the accompanying document.  Interestingly, the page title in the browser tab is “Cleaning Archives – UWM COVID-19 Information.”  This document provides answers to a list of frequently asked questions.  The questions range from frequency of classroom cleaning to office cleaning to a faculty person’s ability to obtain cleaning supplies from UWM.  Each question has a brief answer and the ability for a user to advance to a more through answer on a different webpage.  Additionally, each question has a list of tagged topics allowing for continued research around COVID-19 questions.  For example, the question “How are offices cleaned?” can link a user to “Campus Facilities”, “Classrooms and Offices”, “Cleaning”, “Employees”, and “On-Site Employees”, all of which, when clicked on, will take the user to additional frequently asked questions page related to that specific topic.  </text>
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&#13;
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                <text>This is an image of an Electrostatic sprayer the Environmental Services staff at UWM purchased once the pandemic started.  The bottle next to the sprayer is a highly effective sanitizing solution that is placed in the front section of the sprayer.  According to an Environmental Services supervisor, the sprayer is only used in spaces where a potential COVID-19 case has been reported.  Cases are identified and reported through the “UWM Communication Plan for Employee COVID-19 Cases.”  The sprayers are only used by supervisors for the purposes of thoroughly cleaning a space.  In order for a space to be considered safe, the supervisor will spray down all surfaces in the identified infected area.  UWM purchased between 20-30 of these sprayers for the use of supervisors in all UWM facilities.  </text>
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